My screen just shows a sad dinosaur. What should I do?

This dinosaur is sad because your TransitBox is not successfully connected to the internet! This usually indicates that there is a firewall on your network that is preventing a full connection.

To solve this, you will have to have a member of your IT team whitelist some ports and URLs on the network. You can find that list here. Once this has been completed, your TransitScreen should come up automatically.